From: ICICI Bank Customer Care [mailto:customer.care@icicibank.com]
Sent: Monday, December 08, 2008 6:25 PM
To: rselvam@selvamandselvam.in
Subject: RE:'ICICICARE=032-059-525' ICICI Credit Card No:XXXXXXXXXXXXXXX; Our Ref:SS/MIS/ICICI-CC-XXXXXXXXXX
Dear Mr. Selvam,
We understand your concern.
We inform you that, any request regarding the credit card account or a change in the credit card account could only be taken from the primary cardholder.
We also clarify that we would be unable to disclose any account related information to you.
Further, we request the respective primary cardholder XXXXXXXXX to write to us regarding her concerns.
We hope you would appreciate that this is for the security of cardholder's credit card account.
We tried to contact the card holder on mobile number 99401XXXXX and 98111XXXXX at 6:00 pm, however you were not contactable.
We regret the inconvenience caused.
Looking forward your cooperation to serve the best service always.
Sincerely,
Panthati Nagaraj
Customer Service Officer
ICICI Bank Limited
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